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Second-Hand and New Shopping

How to create a store? Frequently Asked Questions

  1. What is

    • is a C2C (consumer-to-consumer) online marketplace where consumers can buy and sell products to each other.

  2. Is it mandatory to become a member?

    • Yes, you need to become a member of to both shop and post listings.

  3. Is membership free?

    • No, becoming a member of is completely free.

  4. What should I do for secure shopping?

    • Read our tips for secure shopping, use strong passwords, and make payments through the platform.

  5. How can I get information about sellers?

    • You can learn about sellers by reviewing their profiles and user reviews.

  6. What is the return policy?

    • Our return policy may vary depending on the condition of the purchased item and the agreement with the seller.

  7. What are the payment methods?

    • offers various secure payment methods. Check our payment methods page for details.

  8. How long does product delivery take?

    • Delivery time depends on the seller's location and the chosen shipping service.

  9. How can I keep my user account secure?

    • Change your password regularly and do not share your account information with anyone.

  10. How can I contact the support team?

    • You can reach us for any questions or issues at [email protected].